On this page

Dispute case

One dispute with activity, notes, files, send, and escalate.

Dispute Manager → case (/disputes/[id]) is the case page. It is not in the sidebar. Back link All disputes. Kicker Dispute. Heading is the author.

What it is

This is where you attach evidence and send or escalate a challenge. The list is Dispute Manager.

Open the screen

Click Open on a dispute row. Loader: Loading dispute….

What the page shows

  • Activity / No activity yet.
  • Notes / No notes yet.
  • Challenge details
  • Upload files · Link N file(s)
  • Description placeholder Explain why this review should be removed or challenged.
  • Attached files · Remove
  • Send challenge
  • Escalate challenge
  • Don't challenge / Re-enable challenge
  • Removed on {date} when the site took it down

Typical workflow

  1. Write why the review should come down.
  2. Upload or link files (receipts, camera footage, guest record).
  3. Send challenge.
  4. If the platform asks for more, add files and Escalate challenge.
  5. Use Don't challenge only if the team decides to leave the review up.

Was this guide useful?