Brand
Reputation tools, guest feedback, and AI posts.
Brand is the reputation side of the dashboard. The sidebar order matches the merchant app.
What it is
This group is not Communications (live guest contact). It is reviews, disputes, replies, surveys, QR codes, and AI social posts.
Open the screen
Expand Brand. The group starts collapsed unless you are already on a Brand route.
What the sidebar shows
- AI Post — My posts, Social posting, Generate AI posts, Schedule posts, Connect Accounts, Brand Identity
- Reputation Report
- Reputation Manager — plus review detail
- Competitive Intelligence
- Dispute Manager — plus dispute case
- AI Review Reply
- Surveys — page title Customers, plus add/edit
- QR Code
- Survey Templates
Add-ons
- Reputation Management — Reputation Manager, Customers, Survey toggle
- AI Social Post (
aiPosting) — My posts, Generate, Schedule, Connect Accounts, Brand Identity - AI Social Posting (
aiSocialPosting) — Social posting preview - AI Review Reply — hub, queues, settings (positive and negative can be purchased separately)
- Competitive Intelligence
- QR Code
Reputation Report and Dispute Manager are not behind an AddonGate. Feeds stay empty until Integrations connect Google, Facebook, Yelp, or Tripadvisor.
Related
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