The GetDandy knowledge hub

• First connection

  Connect Google

  Invite GetDandy as a manager so reviews and replies can run for that location.

  Open guide

• Reputation

  Dispute Manager

  Track a negative review from processing through the challenge sequence.

  Open guide

• In store

  QR codes

  Collect guest feedback at the counter and send happy guests to Google.

  Open guide

• Settings

  Billing

  See the plan, invoices, and payment method for the account.

  Open guide

• 1 guide

  HOME

  The company dashboard for the selected location.

  • Dashboard
• 7 guides

  Communications

  Guest conversations, CRM, tickets, phone, and the website widget.

  • Conversations
  • Dashboard
  • CRM
  • Tickets
  • Settings
  • Live Phone Receptionist
  • Website Widgets
• 16 guides

  Brand

  Reviews, disputes, replies, surveys, QR codes, and AI posts.

  • AI Post
  • Reputation Report
  • Reputation Manager
  • Competitive Intelligence
  • Dispute Manager
  • AI Review Reply
  • Surveys
  • QR Code
  • Survey Templates
• 3 guides

  Marketing

  Listings sync, map-pack rank, and the review stream embed.

  • AI Listings Management
  • Map Pack Ranking
  • Review Stream
• 1 guide

  Knowledge

  The shared library Carrie and Brandi use when they answer.

  • Knowledge Base
• 9 guides

  Settings

  Locations, team, integrations, notifications, billing, and profile.

  • My Locations
  • My Team
  • Integrations
  • Notifications
  • Connections
  • Brand Identity
  • Profile
  • Billing
  • Launch Progress

A path that works

1. 01Learn the productWhat the merchant dashboard covers.
2. 02Finish launchReview sites, website, phone, and preferences.
3. 03Work the queueReviews, disputes, and replies.
4. 04Add the siteWidgets guests use to call, text, or chat.